Our support team is always ready and available to answer your questions. Please go to our contact page and reach out in your preferred way!

We ship worldwide. The time of shipment depends on your location. Please check our Shipping Policy for specific shipping times.

In the event of a problem concerning the contents of the package on receipt, damaged, wrong or missing products, please take a picture and contact us. If you are unhappy about the quality of the products, reach out and we find a suitable solution. The warranty relating to products applies only to defects caused by faulty manufacture, construction or material. The warranty does not apply in the case of normal wear and tear and damage caused by accidents, modifications made to the product, negligence or incompetent use, as well as when the cause of the defect cannot be clearly determined. We are not responsible for errors made by the customer during product customization. Please review your order carefully before submission.

Yes, we provide tracking information for all orders. You'll receive an email with tracking details once your order has been shipped.

Yes, you can include a gift receipt with your order if you're sending it directly to the recipient. Simply select the option to include a gift receipt during the checkout process.

It does both! The brush smooths frizz, adds shine, creates volume, and can be used to create soft curls and bouncy blowout styles.

The brush features multiple adjustable heat settings, allowing you to choose the right temperature for your hair type and styling needs.

No. For the best results and to protect your hair, always use the thermal brush on completely dry hair.

Your satisfaction is our priority. If you're not completely happy with your order, please contact our customer support team, and we'll be happy to assist you according to our return policy.